Offer
CRM
Primary functionalities:
• Client base (inclusive of prospects), suppliers, partners with contact persons
• Integration with the GUS base
• Registration of information on contact persons
• From the counterparty card level, there are available all information and documents associated thereto, e.g.
• correspondence (traditional and e-mail)
• projects executed
• activity/calendar items
• invoices (purchases and sales)
• documentation
• Use of counterparty base as common address book to send e-mails
• Possibility to integrate counterparty base with ERP or FK systems
• Registration of incoming and outgoing e-mails
• Registration of activity (calendar items) from the e-mail box
• Categorizing of activities, e.g. meeting at client’s, meeting with supplier, phone call
• Collective reporting of activities, e.g. By month, persons with calculation of quantity and time
• Multi-criterion data search and possibility to export results to a CSV file
• Support in creating and sending of offers
• Registration and handling of orders
• Registration of agreements
• Registration of sales projects (targets)
• Handling of serial correspondence (mass-mailing)
• Handling of call-center (integration with telephone exchange)
• Optional interface for mobile devices for selected functionalities